Privacy Policy
Last updated: July 2026
This Privacy Policy sets out what information Getlocate collects, how that information is used, and the choices available to you. By using the service, you accept the practices described below.
Information we collect
As you use Getlocate, we may gather the following: the phone number you enter for a location search; payment information (handled by our third-party payment provider — full card numbers are never stored on our side); technical details such as your IP address, browser and device type; and usage data describing how you interact with the site.
How we use your information
We rely on your information to run the location lookup you ask for, take payment, deliver your report, guard against fraud and abuse, offer customer support, meet our legal obligations, and make the service better. Your data is never used for unrelated purposes.
How we share information
To complete a location search, we pass the number you submit to carrier and network data partners strictly to fulfil your request. Payment data goes to our payment processor, and we may hand over information to authorities where the law requires it. We never sell your personal data to third parties.
Data retention
We hold search and account data only for as long as we need it to deliver your results and to satisfy legal, tax and accounting requirements; after that it is deleted or anonymised. The personal data kept from each search is minimised.
Security
Every connection is encrypted with 256-bit SSL, and we maintain administrative and technical safeguards around your data. While no method of transmission over the internet is completely secure, we protect your information using industry-standard measures.
Your rights
Depending on where you live, you may be entitled to access, correct, delete or export your personal data, or to object to certain processing (for example under the GDPR or CCPA). To act on any of these rights, contact us at the address on our Contact page.
Cookies
We set essential cookies that the site needs to function, and we may use a limited number of analytics cookies to understand usage. Cookies can be managed through your browser settings.
Children
Getlocate is intended for adults (18+), and we do not knowingly gather personal data from children. Where a parent uses the service to locate their own underage child's device, the account holder must be the responsible adult.
Changes & contact
This policy may change from time to time, and any material update will be posted on this page. If you have a privacy question, please reach us through our Contact page.
This page is provided for information purposes and does not constitute legal advice.